Returns are accepted within 14 days of the billing date when at least one of the following conditions is valid:
- Product packaging is intact and not damaged.
- The product has not been used.
- The return is about a disfunctional product or the product you received is not the one you ordered.
- Right to withdraw (Read more pressing here)
The messaging via email or any other form of communication between shop "HELLENIKON" (www.e-hellenikon.com) and corresponding client is required to place information about the process required in each case.